Vespa — Vespa is not a reliable scooter Not Recommended

Dear sir

This is really pathetic. It's just two years and I am having lots of issues with my vehicle. On 19th of this month my Vespa vehicle stopped without any reason. I contacted the nearby dealer around 3pm and after many calls they came to check after 7Pm. After the check the mechanic informed me that the battery suddenly started to take high volt because of some issue with the regulator. This resulted in result caused damage to battery and digital meter (full damage) and I am not able to start the vehicle. From the service centre they have informed me that I need to pay around Rs.6500/- for my only two year vehicle to recover the damage.

Is this the quality of the vehicle which you provide to the customer. I am a user of other brand vehicles also from the past 20years. But never faced any issue like this

You can find the below complaint which I filed this month itself regarding the Vespa:
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Am sending this mail due to my frustration, I was a hard core fan of Vespa Scooters, but now I understand Vespa is not a reliable scooter, I bought Vespa around two years back in the month of October and last day my scooter fell down, when I examined the reason, I was shocked to see the only two year old Vespa's side stand was completed wrapped buy rust. Due to the poor quality of the side stand offered by Vespa my vehicle is damaged. Moreover, two days ago I had given my vehicle to the authorized Vespa service station for the normal service and they didn't check the vehicle properly. My question is very simple, " why should I take my scooter to an authorized dealer for service" ?? and "Why did I pay for the service"??? for negligence from the dealer. I need complete replacement of the side stand and damage happens to the scooter due the damaged side stand.

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As I am a totally frustrated customer, I need the best from your end to satisfy me and I need a complete recovery of the vehicle with no cost from my side.

Also would like to inform you that, when I visited the service centre, I found they are not following any mandatory conditions for the most reputed international two-wheeler vehicle. and also for your information the most wanted protocol for the Pandemic situation is not followed in the service center.

I need a reply in personal for my queries as soon as possible.

Yours Faithfully
Sreela S
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