Vespa — Vespa Scooter Headlight Cover

Address:

PCMC

Hello Team,

I would like to share a concern faced during Scooter servicing.. I had taken my vehicle to Service Center Auto Lounge PCMC, Speedometer wire had broken and SC asked me to replace it, and during replacement the Headlight Cover got slightly damaged & engineer said it is due to oil leakage from master cylinder Kit.. also, suggested for replacement..

Being Vespa a brand and such minor oil leakage breaks a part is not acceptable, I had brought Vespa bcoz of his durability and sustainability, but it seems to be irrational experience so far..

After, a long discussion with SC and being the regular customer they replaced the part on FOC basis which was very kind of them..

However, I would insist you to please take necessary actions and advise why we as a customer should face issues of such silly things which could have been eradicated curing Quality Check..

My vehicle number is MH14JV1179, if you need further queries if any.

Regards,
Varghese
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