Vidal Health Insurance — No response of my Claim - Videal Health Insurance

I submitted all my claim document to Vidal Health Insurance. There is no response as of now. Claim No. MUM-0621-CL-0001757.
I clarified their queries.
Hospital Name: VIVEKANANDHA MEDICAL CARE HOSPITAL .
DOA: 23-May-2021, Ailment: COVID 19 POSITIVE, FEVER,
INFECTION