Video Con d2h — Setup box issue

Address:Chennai, Tamil Nadu, 6000126

My customer ID[protected]. I have submitted a complaint about the DTH setup box issue in Videocon customer service. Also I have called customer care multiple times. But no use. They just give regular answer whenever we called them. Also issue not yet fixed. very worst service...
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Videocon Industries customer support has been notified about the posted complaint.
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Any update on this?????
Dear Customer,

Kindly share your correct Customer ID & RTN number to resolve your complaint.

Warm Regards,
Videocon D2H
Customer ID is :[protected]
Complient no :[protected]

please fix this longpending issue ASAP.
Dear Customer,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H
How long it will take to fix this issue???

Already 10days over.

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