Video Con d2h — Videocon d2h : Refund amount is less than what is expected

Address:	Mumbai City, Maharashtra, 400067
Website:	www.videocond2h.com

I have purchased a videocon d2h HD setup box in the month of september and subscribed for 1 year package and paid rs 4500. Within few days of purchase the setup box was behaving abnormally and called customer care for resolution, Engineers did something and issue is resolved temporarily but again after few days faced the same issue and for 5 times. We ask for cancellation and refund, but in return Video con D2H people told us that they will only give rs 2575 in return and 2000 they will deduct out of which 1000 is for hardware, now i dont understand after cancellation where we will keep and use that setup box and other hardware, videocon should take that too with them and refund the amount of the same. other 500 they have deducted saying of discount they have provided while buying, this is something which i am hearing first time from videocon people. I request you, do not buy videocon D2H connection ever, as their support service is equally pathetic. My request to you is please provide my 1500 back and take down your hardware. Thanks, Atul Ramteke