[Resolved]  Videocon — Against manufacturing defect

Address:Varanasi, Uttar Pradesh, 221002
Website:customer call centre

I have purchased a Videocon fridge from value plus store, pandeypur, Varanasi on dated 17.04.2016 from day one fridge is not working properly so i have lodge a complain to customer care, 2-3 time technician visited the site and said you must purchase stabilizer..i said its OK i purchased, but problem is still going on, so i am lodge again complain, again technician visited and said actual problem is gas leakage so i have to fill this...i said ok ...but again last month from 23 sep'16 same problem is there like earlier...i follow the same process and technician come and said again gas leakage let me allow to fill this...
This time i am denied with words...only 5 months complete to buy this product why i am suffering with month after month issues Please replace this product immediately i have paid of large amount for this product...company persons trying to convince for filling the gas again n again but why i am scarifies with the poor quality product.

Please Advise what i have to do.
COMPLAIN NO. - VAR[protected]
Was this information helpful?
No (0)
Yes (0)
Nov 8, 2016
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2016
Videocon Industries Customer Care's response
Dear chirag8931

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Videocon Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    4625
    Pending
    0
    Resolved
    2094
    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    View all Videocon Industries contact information