[Resolved] Videocon — Against manufacturing defect | |||||
I have purchased a Videocon fridge from value plus store, pandeypur, Varanasi on dated 17.04.2016 from day one fridge is not working properly so i have lodge a complain to customer care, 2-3 time technician visited the site and said you must purchase stabilizer..i said its OK i purchased, but problem is still going on, so i am lodge again complain, again technician visited and said actual problem is gas leakage so i have to fill this...i said ok ...but again last month from 23 sep'16 same problem is there like earlier...i follow the same process and technician come and said again gas leakage let me allow to fill this... This time i am denied with words...only 5 months complete to buy this product why i am suffering with month after month issues Please replace this product immediately i have paid of large amount for this product...company persons trying to convince for filling the gas again n again but why i am scarifies with the poor quality product. Please Advise what i have to do. COMPLAIN NO. - VAR[protected] Was this information helpful? | |||||
Nov 8, 2016 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Oct 07, 2016 Videocon Industries Customer Care's response Dear chirag8931Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Online Team | |||||
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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