Videocon — Air conditioner | |||
My 1.5 ton split air conditioner has a water leaking problem from the indoor unit and i have complint it on authorised videocon service center after march 15th. They came to check the unit and a problem with the swing motor has been occoured while they worked. And they promised me that they will replaced the part because it was happened by their mistake. But now after 2 months they are not even responsing to me and once i called them to ask about the status they told me that the spare is not available so it is not possible to replace. And also they talked to me in a harsh way. I am feeling very much shame to be a videocon customer and i never ever reccommend this worst product to anyone. And also it has the pathetic after sales service. Was this information helpful? | |||
Videocon Industries customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Mai 26 ka recharge karwaya tha bt muje koi labh nhi Mila ur customer ko call krne pe no any response
Reply
Dear Customer (mervi.567),
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team
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