Videocon Corn d2h — Wrong updates about product

Address:

Hyderabad, Andhra Pradesh, 500042

Hi
I have already sent email to Nodal officer Andhra pradesh, but all in vain. I would like to inform you that Videocon d2h is cheating the customers by misleading. I was informed that my package sillver sports(HD CHANNELS) will be charged around 285 after one month o[censored]sage and about rs 175 which is an add on was not even informed by the agents nor the supervisors which is not at all accepectable, how can you mislead the customers after the purchase of product i have sent all the recordings with date and info which was provided earlier each and every month you guys giving new updates about the charges and iam fedup with all the answers given by you guys and its been 4 days now but there is no response from any of your supervisors who informed that they'll get back to us with the solution, we want solution for this or "REFUND" . If these services Videocon is providing then what the use of customer's satisfaction. your services and misguiding the customer's and the way of treating cx is pathetic. I highlight so that customers don't get cheated with this company.