Videocon D2H — agreed channels were cancelled and set of their combo channels are telecast and my money is drained

Website:

Videpcon D2H TV broadcaster

My account number with videocon d2h is[protected] i selected 11 channels as guided by trai but in videocon site and paid rs 231 including gst on 11 feb 2019. On 20 feb 19 they displayed in tv that my account has to be recharged. I was surprised and phoned them that i paid for 30 days as stipulated by trai - channels should be telecast up to 10 march 19. They took the complaint and next day resumed the telecast. But again on 28 feb 19, tv displayed that my account has to be recharged. I complained to videocon who said my account was merged to new combo pack, so money was drained on many other channels not selected by me but included as per their combo pack. It is clear violation of the agreement on accepting my payment. I request trai to punish videocon, fine them and award compensation of my loss of viewing and mental agony about rs 1000-