[Resolved] Videocon D2H — Amount deducted when no services given | |||
I had not recharged my a/c as I was about to switch cities (durgapur to bokaro). On 10/06/2014, engineer visited my house for dismantling my d2h. I gave him Rs. 150 for the services he gave on that particular date. He recharged my a/c with that amount though I had not asked him to do so and videocon renewed my services which I had never asked them for. Moreover, I would not be using the services as the d2h was not installed at that time. On 13/069/2014, i got the d2h reinstalled adn when i wanted to recharge my a/c, there was negative balance of Rs.121. I was charged for services I did not use and also for which I had never asked. I contacted the customer care several times but to no avail. KIndly do the needful. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Stanlewis,
Please note that, due to lack of response, we understand that your issue has been resolved.
Warm Regards,
Videocon D2H.
Please note that, due to lack of response, we understand that your issue has been resolved.
Warm Regards,
Videocon D2H.
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Videocon D2H.