Videocon D2H — amount not refund

ved prakash h=gaurav

Address:	Simha lakr city G29/F saryu, Udham Singh Nagar, Uttarakhand, 263153
Website:	www.videocon.com

Dear sir,
I recharge my d2h account 2 time on 22 feb2020 by mistake through icici app payment done by credit card.
So viedocon d2h reverse my payment of 3000 rs on 26 feb 2020.
But amount not credit my bank account.

Videocon d2h id[protected]

When i talk to videocon d2h executive he told that they reverse my amount but when i talk to icici bank executive he told that i am not receive any amount.
Please help and take action accordingly.

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d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Gaurav,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

atul2644

Hi, i am a k jena .my customer id is[protected] .please change my RTN number to [protected].

d2h Customer Care's response, Mar 16, 2020

Verified Support

Dear Atul,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards