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[Resolved]  Videocon D2H — antenna relocation and installation

Address:411033

Dear trai,
Since 12th may i'm wasting my time and money by calling / emailing videocon customer care (Including their supervisors) & nodal officer (Sandip s - as per d2h notifications). However, no response and no resolution. So called customer care team keeps calls on hold and later they cut without giving information. Their sla are on papers only. I request you to help me and others who are facing such issues and take legal actions against them.
Is their any chance to change provider from videocon to some other (As like mnp)?

Thanks
Nikhil - [protected].
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Aug 9, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
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3 Comments

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Comments

My old RTN was [protected] with customer id[protected], this number is no longer available with me and my new number which is want to be my RTN is [protected]. Please help in changing my New RTN
Reply
d2h Customer Care's response, May 22, 2019
Verified Support
Dear Customer (Pratikbdabhi),

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format. RTN  New RTN to 566777 or 9212012299
    
Thanks & regards
Please change my register mobile no . I forgot which number was register in videocon. So pls change it to [protected]
Reply
d2h Customer Care's response, May 22, 2019
Verified Support
Dear Ankita,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format. RTN  New RTN to 566777 or 9212012299
    
Thanks & regards
Dear Nikhil,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
 
 
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