Videocon D2H — Change of customer name

Dear Sir/Madam,


Customer ID: 53836944

Thank you for your quick response. As I mentioned that I do not have any contact with Somnath Ghosh, so I can give you the other two documents which are photo id proof and address proof but I cannot give you the NOC as you requested. I also mentioned earlier that my father is not comfortable with computers and as I am not a resident of India currently so he may not be able to give you the documents scanned. If it would be possible to collect the documents except that NOC from my house it would be really very helpful or my father can send the documents by post.

Another issue I would like you to be notified that I changed my communication language from Hindi to Bengali in my Videocon D2H profile, but my father is still receiving phone calls from your operators who does not understand bengali and are communicating continuously in Hindi. Either any of my parents can communicate or understand whatever they want to say. They requested continuously to speak bengali but neither your operators can speak so.

Many past times your operators had called my father and wanted to know about Somnath Ghosh, but my father could not be able to give any information as we have no longer in contact with Somnath Ghosh. My main problem is concerning this. We do not want to receive these phone calls. That is why we want to change the name because Somnath Ghosh has nothing to do with this connection now.

Please I request you to take some actions as we are facing real problems here. If you would not take any action against our problem I am afraid to say that we would have no choice but to unsubscribe your service.


Thanking you.

Sangeeta Bose

Videocon D2H — Videocon d2h engineers

, videocon d2h customer care, just take complaints but no any kind of actions on engineers, company is ready to to lose client but they are not taking any actions on their engineer

Videocon Telecom — It cuts my balace withput activating any skim.it told some caller tune activated. i m not activated any skim.

I want my 45rs return i m not using any skim. it shows me caller tune activated but i am not activating any skim. i want my balance return. now.

Video Con D2h — Picture quality

On my videocon t2h i am not able to see good quality picture. Please solve tha problem

Videocon Telecom — Galat recharge ke jankari

Sir mane paytm se rs/- 19 ka recharge karbaya tha jisme mughr jankare d gaye k 600 mb data 3 daya per mughe 10 paise v2v deya gaya oy mere rs 40/- ka balance kat liya gaya or mughe 600 mb data nahe diya gaya

Dear Sangeeta,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H

Dear Sangeeta, As per our discussion with you on RTN [protected] we would like to inform you that we regret to show our in feasibility to process your request regarding user id change in our records as it is case of transfer of ownership.

Further, we would like to inform you that below mentioned documents will be required in the case of transfer of ownership:

· Photo identity proof of existing customer & new customer (scan copy).

· Address proof of new customer (scan copy).

· No objection certificate from existing and new customer.

Further, we request you to send us the scan copy of above listed documents and details to [protected]@d2h.com

If you have any further queries, please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

For details of all our Products and Services you may visit our Website www.videocond2h.com

We endeavor to provide you with our best services.

Warm Regards,
Videocon D2H

Dear sir/madam
My name is Netaji Shahuraj Kharade customer id[protected]
Problem sirname-kharadi wrong
Correct name-kharade true

Dear sir /madam
Customer id[protected]
Problem is Sir name-kharadi this is wrong
Correct- kharade

Thanks,

My customer Id:[protected] register number:[protected] sir mere padosi ke pas se tv liya isliye kamlesh yadav change kare air .new name sandip rathva.rakhe please change my name

my customer Id:[protected] RTN no:-[protected], register name:-kamlesh yadav.change name:-sandip rathva.thank you

Name change
Name _Tanaji Bamne

T.Rabindra.father.T.adiga.village.satrumardhansighpur.po.gadagovindapur.vaya.nua...⇄ . 761011 city chikiti.

sir as i want to change my for which i had installed a new connection on dated 04.02.18 as customer id[protected] is to be change in the name of d. gautami as name mention as s ramesh .
so i therefre reqest to change in the name of d gautami as id mentined in this letter.

Please Videocon details my name change
Old name Gurudev talkar
New name Swaraj kharpade
Id[protected]

Sent from OPPO Mail

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https://www.consumercomplaints.in › Videocon Industries › Videocon D2H — Change of customer name
Videocon D2H — Change of customer name

16 Reviews
Sa Sangeeta_bose on May 17, 2016
Submit a Complaint
Dear sir/madam,

My father is a current subscriber of video con d2h. His customer id is 53836944. The subscription is registered under the name of somnath ghosh. He is no longer in our contact. I successfully however changed the registered phone number from my account by logging into it, but i am not able to change the name. So i request you to change the name to robin bose, which is my father's name as he is using and paying for this customer id. I am mentioning it below again.

Customer id: 53836944

Current registered name: somnath ghosh

Correct name: robin bose

As i am not a resident of india currently and my father is not comfortable to computer use, please call him on the registered phone number if needed.

Thanking you.

Sangeeta bose

Complaint Status
[May 17, 2016] Videocon Industries customer support has been notified about the posted complaint.
Complaint comments 15 Comments Updated: Feb 6, 2018
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Comments
Sa Sangeeta_bose
on May 20, 2016
+1

Dear Sir/Madam,

Customer ID: 53836944

Thank you for your quick response. As I mentioned that I do not have any contact with Somnath Ghosh, so I can give you the other two documents which are photo id proof and address proof but I cannot give you the NOC as you requested. I also mentioned earlier that my father is not comfortable with computers and as I am not a resident of India currently so he may not be able to give you the documents scanned. If it would be possible to collect the documents except that NOC from my house it would be really very helpful or my father can send the documents by post.

Another issue I would like you to be notified that I changed my communication language from Hindi to Bengali in my Videocon D2H profile, but my father is still receiving phone calls from your operators who does not understand bengali and are communicating continuously in Hindi. Either any of my parents can communicate or understand whatever they want to say. They requested continuously to speak bengali but neither your operators can speak so.

Many past times your operators had called my father and wanted to know about Somnath Ghosh, but my father could not be able to give any information as we have no longer in contact with Somnath Ghosh. My main problem is concerning this. We do not want to receive these phone calls. That is why we want to change the name because Somnath Ghosh has nothing to do with this connection now.

Please I request you to take some actions as we are facing real problems here. If you would not take any action against our problem I am afraid to say that we would have no choice but to unsubscribe your service.

Thanking you.

Sangeeta Bose
Reply
Av Avish Anand
on May 18, 2016
+1

Videocon D2H — Videocon d2h engineers, videocon d2h customer care, just take complaints but no any kind of actions on engineers, company is ready to to lose client but they are not taking any actions on their engineer
Reply
Vr vrushang
on May 18, 2016

Videocon Telecom — It cuts my balace withput activating any skim.it told some caller tune activated. i m not activated any skim.

I want my 45rs return i m not using any skim. it shows me caller tune activated but i am not activating any skim. i want my balance return. now.
Reply
Si Simon patole
on May 18, 2016

Video Con D2h — Picture quality

On my videocon t2h i am not able to see good quality picture. Please solve tha problem
Reply
Ji jitesh meena
on May 18, 2016

Videocon Telecom — Galat recharge ke jankari

Sir mane paytm se rs/- 19 ka recharge karbaya tha jisme mughr jankare d gaye k 600 mb data 3 daya per mughe 10 paise v2v deya gaya oy mere rs 40/- ka balance kat liya gaya or mughe 600 mb data nahe diya gaya

Reply
Videocon Industries Customer CareVerified
on May 18, 2016
Verified Support+1

Dear Sangeeta,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H
Reply
Videocon Industries Customer CareVerified
on May 19, 2016
Verified Support

Dear Sangeeta, As per our discussion with you on RTN [protected] we would like to inform you that we regret to show our in feasibility to process your request regarding user id change in our records as it is case of transfer of ownership.

Further, we would like to inform you that below mentioned documents will be required in the case of transfer of ownership:

· Photo identity proof of existing customer & new customer (scan copy).

· Address proof of new customer (scan copy).

· No objection certificate from existing and new customer.

Further, we request you to send us the scan copy of above listed documents and details to [protected]@d2h.com

If you have any further queries, please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

For details of all our Products and Services you may visit our Website www.videocond2h.com

We endeavor to provide you with our best services.

Warm Regards,
Videocon D2H
Reply
Ne Netaji Kharade
on Jun 27, 2017


Dear sir/madam
My name is Netaji Shahuraj Kharade customer id[protected]
Problem sirname-kharadi wrong
Correct name-kharade true
Reply
Ne Netaji Kharade
on Jun 27, 2017


Dear sir /madam
Customer id[protected]
Problem is Sir name-kharadi this is wrong
Correct- kharade

Thanks,
Reply
Videocon Industries Customer Care's response, Jun 27, 2017
Dear Netaji,

Thank you for sharing your details with us. We have forwarded your request to our concerned department and will get back to you on the same.

Warm Regards,
Videocon d2h Team
Videocon Industries Customer Care's response, Jun 28, 2017
Dear Netaji,

We would like to inform you that the request regarding your name correction in our record has been updated.

Warm Regards,
Videocon d2h Team
Sa Sandip Rathva
on Aug 14, 2017


My customer Id:[protected] register number:[protected] sir mere padosi ke pas se tv liya isliye kamlesh yadav change kare air .new name sandip rathva.rakhe please change my name
Reply
Sa Sandip Rathva
on Aug 15, 2017


my customer Id:[protected] RTN no:-[protected], register name:-kamlesh yadav.change name:-sandip rathva.thank you
Reply
Ta tanaji bamne
on Sep 28, 2017


Name change
Name _Tanaji Bamne
Reply
Videocon Industries Customer Care's response, Sep 29, 2017
Dear Tanaji,

Kindly provide us your Customer ID & Email ID to assist you better in this case.

Warm Regards,
Videocon d2h Team
T. T.Rabindra
on Oct 5, 2017


T.Rabindra.father.T.adiga.village.satrumardhansighpur.po.gadagovindapur.vaya.nua...⇄ . 761011 city chikiti.
Reply
Ra rajesh don
on Feb 4, 2018


sir as i want to change my for which i had installed a new connection on dated 04.02.18 as customer id[protected] is to be change in the name of d. gautami as name mention as s ramesh .
so i therefre reqest to change in the name of d gautami as id mentined in this letter.
Reply
Videocon Industries Customer Care's response, Feb 5, 2018
Dear Rajesh,

Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team
Pr Prathmesh Kharpade
on Feb 6, 2018


Old world name Gurudev Talekar
New name Swaraj kharpade
Sr[protected]
Card [protected]
Plz name change kijiye
Videocond2h
Reply
Prathmesh Kharpade's reply, Feb 6, 2018
Old world name Gurudev Talekar
New name Swaraj kharpade
Sr[protected]
Card [protected]
Plz name change kijiye
Videocond2h
Pr Prathmesh Kharpade
0 minutes ago

Please Videocon details my name change
Old name Gurudev talkar
New name Swaraj kharpade
Id[protected]

Sent from OPPO Mail
Reply
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Dear Sir/ Madam,

Sub: Change of customer name

I purchased old house from Mr. Arjun Dhawle. He has videocon d2h set top box connection in his name(customer ID:[protected].
Now as I purchased that house & I wish to continue the videocon d2h connection in my name i.e. Rangnath Bhakad in place of Arjun Dhawle.
Kindly do needful as i want to recharge the connection.
I attached my Aadhar & Pancard.

Thanks & Regards,

R P Bhakad
Aurangabad
Mob No-[protected]

Dear sir/madam
My name is HARDIKBHAI MEHTA customer id[protected]
Problem name-MITESHBHAI PATEL wrong
Correct name-HARDIKBHAI MEHTA true

Dear sir /madam
Customer id[protected]
Problem is Sir name- SHAKIR this is wrong
Correct- SACHIN

Thanks

Dear sir/madam,

My Son Name is tawseef of video con d2h. His customer id is[protected]. The subscription is registered under the name of THOWSIK . He is no longer in our contact. I successfully however changed the registered phone number from my account by logging into it, but i am not able to change the name. So i request you to change the name to TAWSEEF IBRAHIM, which is my SON 's name as he is using and paying for this customer id. I am mentioning it below again.

Customer id:[protected]

Current registered name: TWSEEF IBRAHIM

Correct name: TAWSEEF IBRAHIM

As i am not a resident of india currently and my father is not comfortable to computer use, please call him on the registered phone number if needed.

Thanking you.

TAWSEEF IBRAHIM
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