[Resolved] Videocon D2H — Complaint Not solved | |
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I had complaint that my d2h is not working accordingly a technician came to my home asking for Rs. 450 for service charges and parts replacements. But i refuse to pay the charges for parts replacement.
Within next day a new technician came asking for Rs. 300 for service charges and parts replacement. Again i refuse.
Again on next day one more technician came and asking for Rs. 550 fot service charge and parts replacement.
When my family explain to
3rd techinician that yesterday and day before yesterday technician were askinh for Rs. 300 & Rs. 450/-
So how can u demand for Rs. 550.
So the technician said ok. But now u have to pay me Rs. 150 as visit charges.
When my family asked you have not done anything so what for should i pay u.
He opened my d2h box and kept in hall room and left.
For 1 complaint three engineers are visits at three different charges.
I even though customer care were debited 150 in my account.
Without solving my problem and inspite 15 call to customer care my problem hasnt solved.
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Aug 14, 2020 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. | |
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