[Resolved] Videocon D2H — Dish

kartik narayan

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600044

Dear sir,

My d2h no:85078617.

I have been a loyal customer for videocond2h for more than 4 years now. Recently i had an issue with the d2h for the first time after the cyclone in chennai. I called the customer care on 16th dec 2016, post cyclone and raised a case as there is no signal on d2h. I was told that the issue will be fixed in 4 days. I called back on 19 dec they said no complained or resolved. What mean for this.

Today 22 dec 2016, tech did not come till today itself, please cancel my connection.. Bcoz i have some good offers in other d2h company's.

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Feb 2, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2016

Videocon Industries Customer Care's response Dear Customer,

As you are aware that there was heavy rain/ Cyclone in Tamil Nadu and because of such unforeseen weather conditions many of our customer are facing signal Issues. Also, there is no power and telephone connectivity in some of the areas in Tamil Nadu due to which there will be delay in resolving your issue. We request you to please bear with us and our team is working around the clock to provide hassle free services. We request you to call our helpline on [protected] or write us back on [protected]@d2h.com to help you further in this regard.

Warm Regards,
Videocon d2h Team

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Comments

Nikhil383939

from Chennai, Tamil Nadu

Your cancelling will not help. Form a group and all of you cancel and I am ready to join as well. They have become arrogant have not been forthcoming and been extremely insensitive in handling the whole issue

saravanan102

from Chennai, Tamil Nadu

[protected] is the Videocon service center number. call them.