Videocon D2H — Fraud Charge on Account 6174445 | |||
Customer ID: 6174445 I was Charged Rs60 for activating some D2H Cinema Channel on my account. When called the helpline, I was informed that someone called me to take the consent for activating it however that never happened. I never gave any consent to any sales rep of Videocon. This was a fraud charge made on my account. When asked to refund the amount, Videocon helpline denied providing any support regarding this complaint and denied refunding the amount. I am not sure how many more are suffering with this fraud without their knowledge. I got to know about this when I received message from Videocon to activate my account with monthly subscription of Rs.875 however when checked on the website it shown by monthly subscription as Rs815. When called helpline, I was informed about the same. If not checked, I would have again recharged it for Rs 875 like I did the last time. How can such big company can fall in to such malpractices. Completely dissatisfied customer. Was this information helpful? | |||
Videocon Industries customer support has been notified about the posted complaint. | |||
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