Videocon D2H — fraud/harassment

ayush basu

from Merta, Rajasthan

Address:

Kolkata, West Bengal, 700065

I am a videocon d2h customer since a long time now they are forcing me to recharge of rs 750 or they will disconnect my line they told me we don't care about trai i have proved i have voice record.
However i told him that how much i will have to pay now they suggest me 150 rupees for 5 days i did from my paytm account amount deducted from my account but still i not watching any channel. Now they are not receiving my call

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Videocon Industries customer support has been notified about the posted complaint.

Feb 17, 2019

Updated by ayush basu Please help me they are frouding and harassment with me

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Comments

Harshada Patankar

Videocon d2h is a fraud n cheater company. They always keep their helpline busy so that noone can contact them. I made recharge of 405 n then also not able to see channels. Send mails several times but no use. They respond to mail contact customer care. N their customer care I think they are enjoying picnic 365 days, put all calls busy. Thirdclass service n wastage of money.

d2h Customer Care's response, Mar 29, 2019

Verified Support

Dear Harshada,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

d2h Customer Care's response, Apr 2, 2019

Verified Support

Dear Harshada,

We would like to inform you that your account status shows disconnected due to insufficient balance so kindly recharge your account to resume the services.

Regards,
Team d2h