[Resolved]  Videocon D2H — fraudulent service of videocon d2h

Address:600117
Website:www.consumercomplaints.in

I am v pushpa from chennai (Cust id:[protected]. With heavy heart im registering this complaint. I registered a complaint regarding "smart card not inserted properly error" 2 days before on (3rd june 2018) techinician visited my home. He did nothing he said it is the problem related to tv and went off. He just came, stand in house and went, but they deducted rs.300 from my account without my knowledge. I am not able to get any responses from their side and i spent nearly rs.200 for the telephonic charges. But nobody was giving a damn about it. 6th june 2016 is my end of subscription date. Now im not able to see any channels at all. And nobody resolving my problem, they are not treating the customer's problem at all. Now im suffering a lot by using their videocon service. Please i need to find a solution to this problem. They don't have any rights to deduct amount from my account.
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Jul 6, 2018
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Jun 05, 2018
Updated by Pushpa01
Supervisor name: pradeep kumar
Manager : Irfan
All customer care service.
Supervisor name : Laxman (the only person who respond positively but no solution)
Verified Support
Jun 05, 2018
Videocon Industries Customer Care's response
Dear Pushpa,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Complaint comments 

Comments

Hello sir, Madam-
Please help me...my customer ID Name:Jahidul Ali...But he is sale dish and TV..so I Request change My I'd Name Pleas...My Name Is;MHD NUR ALOM... Please change I'd name...For confirm I'd name;MHD NUR ALOM..

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