Videocon D2H — Long Term Subscription with Installation Issue

Address:

Bangalore, Karnataka

Hopefully a sane person at VideoconD2H would be reading and addressing my concern. I subscribed to D2H HD South Platinum Pack last year after paying 6660 [Customer ID[protected]], which included Set Top Box, Installation, 1 year Free Subscription to South HD Platinum and Additional 30 days of free subscription. I received a SMS asking me to renew my services by 4th April 2015. I need to get 1 month of free subscription as it was mentioned on your website when i signed up for your services by paying Rs. 6660. I somehow managed to get across some Nodal officers who bluntly refused my request stating that you never had this offer. This make me think i was retard enough to end up paying for one whole year at one go. I should have opted for monthly payments, when there was no benefit for paying upfront for 1 full year. Accordingly to you i am due for renewal and i not interested in renewing my subscription unless you guys give me 1 additional month subscription for free as it was mentioned on your website for annual subscription or just lose me as a customer for good. I would take my business to TataSky or Other competitors as i dont think D2H honors its promises. Mohammed Rikhath Ali Customer ID[protected]