Videocon D2H — Misleading customer to buy expensive remote

Address:	500087
Website:	www.videocond2h.com/wsc/rf_remote.aspx

I wanted to buy a replacement remote for the videocon d2h-hd set up box, on their website (Videocond2h.com) one can place the order. Videocond2h.com. They display two remote models: rf remote and rf remote with ear phones. There is no option to select the model. On the how to buy button once customer id is given it will take you to payments and by default selects the rf remote with ear phones (Rs 1990) and takes you to payment. I made the payment (Net banking) and thought i was buying the rf remote at rs 325.
This process of buying is deliberately misleading and i have been tricked into buying the expensive one. Once i noticed the amount i called the customer care and the manager (Mr. Venu) said that as per terms and conditions money will not be returned. I explained to him that the process was deliberately misleading and tricking customer to buy expensive remote and this is unethical and should return my money back or at least adjust the money towards my cable account. Apart from taking payment reference number and promise to call back nothing has been done. Kindly help retrieve my money back and tell videocon d2h to stop this misleading and unethical practice.