Videocon D2H — multiple complaints on videocon d2h and no resolution

Address:

Ghaziabad, Uttar Pradesh, 201016

Writting on this forum after so much of frustration raising complaint again and again from last 12 days (More than 6 high severity complaints) but issue is not getting resolved. No call from service center and no engineer visit. No sure, why.

After so much of efforts, calling customer care everyday, being on hold for several hours, i have deceided to take it to next level and this is my last effort, after this, i only have one option to close my account, switch to another d2h service provider and go to consumer court.

Videocon need to check my account for no of complaints i have registered and no of follow up, i am doing from last 12 days. I have never experienced such a pathatic service experience. Frustration level is so high that i am planning to post it on social media or give it to news agencies.

Customer care representatives have no answer or the remarks regarding resolution of any of the complaints. Infact, there is one complaint, i had registered in october but there is not action taken till today.

If videocon has any respect for customer and process of grievience, please take serious action regarding this matter and improve their service centers and customer care centers