Videocon D2H — new pack activation problem according to trai rules

Rajeshk298

from Lucknow, Uttar Pradesh

Address:	852101
Website:	www.d2h.com/index.php

I have called videocon d2h customer care several times to activate my new pack that i have created on their website.
But instead of activating the pack they are saying that they have not received any notification about new rules and there is some technical problem.
I don't know what they are doing but according to new rule they have to approve my new request as the new rules are effective from 1st feb.
So kindly resolve my issue so that i do not have to pay extra for my existing pack which is more costlier.

Videocon d2h customer id[protected]
Service request no. For new pack[protected]

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Videocon Industries customer support has been notified about the posted complaint.

Feb 04, 2019

Updated by Rajeshk298 my videocon d2h services are disconnected after 12 pm today and i am unable to watch any channel since all the services are stopped by videocon d2h.
i called the customer care several times and everytime they pick the call, they are saying that there is some technical issue and are not resolving the issue.
so kindly activate my services so that i can watch TV as currently the situation is like blackout and i am not able to access any channel and services.

Feb 05, 2019

Updated by Rajeshk298 I am totally frustrated from Videocon d2h service since they are not activating any service on my dth connection.
And for 2 days I am unable to access any channel and service
My all service are stopped and I called them many times but they are saying only one thing that there is some technical problem

Kindly take this issue on urgent basis and activate any pack that Videocon want to give and activate my service.