[Resolved] Videocon D2H — no response from company

Girdhar Gopal Sharma

from Mumbai, Maharashtra

Address:

Peyton Sahi, Cuttack, Odisha, 753001

On 11th May I complained to d2h that NO SIGNAL is showing in my TV. But inspite of several emails and calls to consumer care have not yielded fruitful results. Their customer care email said that by 17th May it will be resolved but today on 20th May my problem has not been resolved.
I hereby Request the higher authorities to look into the matter seriously as this company D2H may loose it's customers for sure

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Aug 8, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

May 21, 2019

Updated by Girdhar Gopal Sharma Till date (21/5/19) my complaint with company is unresolved.
May I request the company TO NOT TO DEBIT MY RECHARGE amount from the date of complaint till the issue gets resolved, as because why should the consumer be penalized for gross negligence of company.
Customer id[protected]

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Comments

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Girdhar,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Girdhar,

As per our team update, your signal related issue has been resolved on 28/05/2019. Kindly let us know if you need any further assistance.

Thanks & regards