Videocon D2H — No service from customer care

Address:Gurgaon, Haryana

My D2H product is getting frequent restart, for this i called customer care on 21-Aug-2014. The reply was that Videocon engineer will come with in 24 hrs. On 22-Aug-2014, i again called to the customer care and asked what is the time or when the engineer will visit. They said that your complaint has been closed. They will reopen the complain again and they gave a request no:[protected]. Then again on 23-Aug-2014 again i called to customer service, they replied the same thing and again reopen the complain with a new request no:[protected] My customer ID is 66173802. Since 3 days i am facing such a irresponsible type of response from videocon service center. Please help in resolving this issue. Regards, Abinash Maharana [protected] gurgaon
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Videocon Industries customer support has been notified about the posted complaint.
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Dear Abinash,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon d2h Team

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