[Resolved]  Videocon D2H — No signal error, channel error

Address:Hubli Karnataka
Website:www.d2h.com

From the last five days my Videocon d2h dish is not at all working properly with some channels showing no signal error or channel error, channel not subscribed and even some channels merging with another like showing different channels in Kannada channel numbers. And I looked up their official Twitter handle and so many people are facing the same issue and when I called the customer care, they responded by saying that they are going to send a technician which will cost me Rs 200 hopefully fix that issue. So many have reported the same issue and none have been resolved by the technician. My customer ID[protected].

I have been a customer for more than 12 years and never had this issue, so maybe it's time to switch to another operator because even after calling customer service they hung up on me without saying anything.

Videocon d2h don't purposely drive your customers away only 3 days are remaining till the next recharge.
Either resolve this or let's all just move on
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Aug 18, 2021
Complaint marked as Resolved 
d2h customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2021
d2h Customer Care's response
Dear Nikhil,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Verified Support
Jul 18, 2021
d2h Customer Care's response
Dear Nikhil,

My team tried to reach you but you were not contactable. Please share an alternate number for further assistance.

Thanks & regards
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