[Resolved]  Videocon D2H — not able to migrate my plan and sharing no information through customer care

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have changed my plan through the website and submit it on 30th March'19 and got successful message but still the earlier plan is continuing on my connection. I have called so many times to videocon d2h customer care but they are not listening my issue and everytime saying that there is a technical issue so call after half an hour. Earlier they told me your new plan will be activated by 1st Apr'19 at 12:00am, but it doesn't happened till time and my recharge amount is deducted as per my earlier plan.
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Aug 6, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
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Dear Prakhar,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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