Videocon D2H — not giving me channels even when i paid for a shorter period

Address:

560054

Muralikrishnan iyer

7:43 pm (4 minutes ago)

To customerhead, customercare, ceo, ceo, channeltarrif, complaint, md

I would like to disagree that you have activated my channel selections - as it was not complete and your web site neither lets me log-in nor does it display any prices even when i try through the customer corner.â 
In the last10 days, you have given me - "no channels at all" and only briefly since yesterday, whne most of the day there was a message displayed - sorry your balance is not there, and all your lines were perpetually busy, your web site sort of crashing and i had no tv for paying you. Then today only - all i have is only some free news channels and those that i never picked and you gave me some "crap or garbage or #" this is not waht i picked even for the base package.â 
Even now i have no idea what is my cost - no one answeres your phones, no one calls back and your web site has locked me out because it is not functioning properly. Who should take the blame. I need all my money back ad yet without any channels, you deducted money everyday, why the hell???
When my channels selection was incomplete and i was asked to send a mail by mr. Deepak singh under special req. No, i did in the hope that my south diamond package from before would be activated for half month, but instead you gave some garbage and are now calling you activated my package - it is #. You are just making money by stealing from my balance. Trai, pl note this cheating by videocon and get my money back.
Being an old man and with a universal remote from 9 years ago from d2h, deepak asked me to use my remote to do some selection on my tv, but that not possible from my old remote. The only option was for someone from d2h to call and they never did either. This is "misleading and cheating the customer" and i need to be compensated at least with the "whole z pack with english and hindi and z-tamil channels"
This is the least acceptable to me

Krishnan iyer s. M. (Cust id[protected]