[Resolved] Videocon D2H — Poor service | |
We have logged complaint 59715216 with Videocon from Nov 25, 2020 till date but it is not being addressed. Even after making multiple calls and escalating the request, Videocon closed the complaint 59715216 without providing any resolution. Hence we logged another complaint 60733432 but even that is not being looked at. Some one from videocon has called 5-6 times us in last 10 days and asked for our address but has not send any technician. Even the nodal officer email id nodalofficer.[protected]@d2h.com provided on TRAI website does not work. How many times we call customer care, they repeat the same thing that we wait for 24 hours and some technician will come but no one comes to fix the problem. Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved d2h customer support has been notified about the posted complaint. Verified Support Dec 04, 2020 d2h Customer Care's response Dear Paresh, Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern. Thanks & regards | |
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