Videocon D2H — recharge amount deduction

My d2h account number[protected]. I have a-la carte package for which the total amount is only rs.179. On february 2nd 2019, i recharged for rs.200 and the balance shows only rs.121. What the hell is happening? What is new trai rules? Does the rule ask the dishtv companies to loot indians?
Kindly directly borrow money from us instead of these cheap activities.
I will be much happy to discontinue such honest services.
Watching tv and using internet is just not our life goal.
Better the days with just doordarshan and bsnl network.