[Resolved]  Videocon D2H — Refund issue

Address:Bardhaman, West Bengal, 713212

NAME : SANJAY KUMAR KAR
CUSTOMER ID : 58514061

They have started recording without my request & without my knowledge forcefully. After running it for 16 months, I came to know. I have not at all taken that facility for a single use within that period.

After came to know, I requested to stop that recording facility and they also stopped it. But problem is for 16 months running without my information I have lost Rs. 480/- unnecessarily.

I requested them to pay back my money. But they don't agree.

Please advice the solution.

Thanks & regards.

Sanjay Kumar Kar.
Mob. - [protected]
Mail Id. : sanja.[protected]@gmail.com
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Oct 18, 2016
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2016
Videocon Industries Customer Care's response
Dear Sanjay,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H
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