Videocon d2h — regarding new recharge plan system

Website:

Videocond2h official all the websites.

I am the custmer of videocond2h my id is 54563067... Since from 4days i am try to select my favrt pack of channels but the official web sites are not working properly. They hang in between. When we contact custemer care they are not giving satisfactory answers. They force us to take direct pack as earlier.. Pls do the needful i think its harrashing the custmer so
Custemer cannot select their favrt channel and lastly they force to take there earlier method pack. Pls. Take the strict action against videocond2h.. Pls. Reply the same on my email.. Thakre. [protected]@gmail.com