Videocon D2H — Satellite BOx Service suspended

Address:

Thane, Maharashtra

Hi SIr, My customer id is 39820885 mr. Pramod Krishna Gurav, Kalwa, where i raised the complaint no 30096416 for Dish antina Pipe failure and your engineer visited dtd[protected] and he charge me Rs 400/- for Hardware failure and Rs 150/- for visiting fee Total Rs: 550/- which i have paid in cash transaction. Now he was not deposited money to office which i understand form videocon D2H customer care person. That is not my look out to he was not deposit the money. And why he recharge done from the Engineer end?. Last two days my setillite box service is shut down due to non payment of Hardware failure. But as per the terms and condition i have full payment done to Engineer and that is your look out why he recharge the Setillite Box without any information and also i have done last recharge rs 370 on 12th Jan-15 were end date is 11-Feb-2015. Now videocon D2H customer care told to recharge me Rs 150/- and then your service will start. But i will not doing any payment for recharge rs 150/-which is bother for me. I Request you to please diduct Rs 700/- from the engineer end and start my service at earlist. Rgds, Pramod [protected]