[Resolved]  Videocon D2H — service engineer also not visiting to solve problem, videocon d2h company closing complaint without solving my problem

Address:videocon d2h which now is dish infra service private limited, Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524226

My name is afzal sk, customer id[protected], i have purchased new videocon d2h set top box on october 27, 2019 which is under warranty period, but the new box is not turning on so i'am complaining from october 28, 2019 to till november 16, 2019 more than 6 times to the videocon d2h official customer care mobile no [protected] they are taking complaint but the service engineer not visiting to my home to solve the issue but customer care closing complaint without solving my issue, so my issue is that they are not giving service to me, i want my service or i want my money which i paid to get videocon set top box. Iam very disgusting about their service, please solve my issue
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Afzal,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Dear Afzal,

As per our telephonic conversation on RTN- [protected], you confirmed that the engineer visit is done and the STB related issue has been resolved.

Thanks & regards

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    d2h
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    3327
    Pending
    0
    Resolved
    1436
    d2h Phone
    +91 97 8189 7818
    +91 91 1569 1156
    d2h Address
    Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    View all d2h contact information