[Resolved] Videocon D2H — service engineer also not visiting to solve problem, videocon d2h company closing complaint without solving my problem | |||
My name is afzal sk, customer id[protected], i have purchased new videocon d2h set top box on october 27, 2019 which is under warranty period, but the new box is not turning on so i'am complaining from october 28, 2019 to till november 16, 2019 more than 6 times to the videocon d2h official customer care mobile no [protected] they are taking complaint but the service engineer not visiting to my home to solve the issue but customer care closing complaint without solving my issue, so my issue is that they are not giving service to me, i want my service or i want my money which i paid to get videocon set top box. Iam very disgusting about their service, please solve my issue Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Afzal,
As per our telephonic conversation on RTN- [protected], you confirmed that the engineer visit is done and the STB related issue has been resolved.
Thanks & regards
As per our telephonic conversation on RTN- [protected], you confirmed that the engineer visit is done and the STB related issue has been resolved.
Thanks & regards
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We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
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