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Videocon D2H — subscription of channel

I have subscribed channel number 413 yesterday and i am not getting it. What to do? I also want to deactivate my old add-on please help me. A text message is received that the channel has been subscribed and i am not getting it. The customer care is not responsible for it??. Where i should complaint for it? Malayalam or english customer care provider are busy when i am calling
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Please change my registered no. Name:JAISHANKAR CHOUDHARI, City:GODDA, Postal code:814133, Customer id:44449611, old no[protected], new no([protected])
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