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Satellite, Cable DTH TV
d2h

Videocon D2H — transfer of customer. id[protected]

Address:Hyderabad, Andhra Pradesh, 500016

I paritosh kumar panda given a request for transfer my d2h connection from b s makhta to tellapur on dt 30.03.2019 at about 8.00 am as phone. Your company take 24 hrs but not provide me any complaint no. The engineer is not come or contact me. I wait on 01.04.2019 till morning and i again contact the customer. Care exe. She give me a complaint no.[protected] and assure me to resulved within 01.04.2019 6.00pm. Again i wait upto 6.00pm. The engr. Is not come or not contact me. After that i again contact with customers. Care exe. She again alloted a complaint no.[protected]
And take time till 02.04.2019 5.32pm. But there is no response till now. I already take leave 2 days for transfer the connection. Now how many days i take leave. When i give request several times but till now the case is not resolved. When i late for payment the customer exe call me repeatedly. But when i give request thy not interested to resolve.
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Comments

Dear Paritosh,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
Reply
Videocon d2h service...no update...no customer service...no reply on complaint...
Reply
d2h Customer Care's response, Apr 3, 2019
Verified Support
Dear Aryan,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Please change my previous registered number which is no more. And register new mobile number
Reply
d2h Customer Care's response, Apr 3, 2019
Verified Support
Dear Kaustuv,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Complaint of customers I'd 83078374 is unattended, fraud of Rs. 450, various charges around 3000 and still not able to use my services
Reply
d2h Customer Care's response, Apr 3, 2019
Verified Support
Dear Customer (Knagirm),

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
d2h Customer Care's response, Apr 5, 2019
Verified Support
Dear Customer (Knagirm),

We would like to inform you that we have tried to call on RTN ( 9166608568 / 9811059146 ), but you are not contactable.

Regards,
Team d2h
Plz change my registered mobile number
Old no [[protected]]
New no [[protected]]
Thanks

Regards
Muktadur Rahman
D2h customer ID 72065120
Reply
d2h Customer Care's response, Apr 3, 2019
Verified Support
Dear Muktadur,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
Customer ID[protected]
RTN - OLD NUMBER. NOT VALID ANYMORE
Change RTN to [protected] so that i can select channels
Reply
d2h Customer Care's response, Apr 3, 2019
Verified Support
Dear Rittwick,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Very poor service, I have paid Rs.404/- to recharge DTH, but last eight days I am not able to see free channel also.
Reply
d2h Customer Care's response, Apr 3, 2019
Verified Support
Dear Laxman,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Please change my rtn mo.no .
My old rtn mo. no.
Reply
d2h Customer Care's response, Apr 3, 2019
Verified Support
Dear Jitendra,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Consumer I'd[protected] d2h signal available for 2 mins only correct and inform
I called but no one pick my call
Reply
sonu_0107's reply, Mar 26, 2019
I m facing signal issue from last 10 days of consumer I'd no. 124634329
Channels shows but after 2 mins screen shows signal issue to all movies channels serials etc only news shows nothing else
d2h Customer Care's response, Apr 4, 2019
Verified Support
Dear Sonu,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
d2h Customer Care's response, May 7, 2019
Verified Support
Dear Sonu,

We would like to inform you that the issue related to services not working has been auto-resolved. Kindly let us know if you need any further assistance.

Thanks & regards
I just want to change my d2h mobile register number. Then I can make my own channel package.
Reply
d2h Customer Care's response, Apr 3, 2019
Verified Support
Dear Geetanjali,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
My customer ID :[protected]
Name : Arul
I register my old number. But i miss that number. Now I want to change my new Number.

I tried customer care, but line not available.
I want to activate vijay super and start vijay tamil channel
Reply
d2h Customer Care's response, Apr 3, 2019
Verified Support
Dear Customer (Manijun22),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
My video com subscriber ID[protected] please remove my mobile no and my new mobile no [protected]
Reply
d2h Customer Care's response, Apr 4, 2019
Verified Support
Dear Customer (KumarMBN),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
My Ac is in waranty but i am not getting any customer care number to call as i want to complain about the ac
Reply
Plz change my registered mobile number
Customer ID[protected].


Old no [[protected]].
New no [[protected]]

Thanks
Reply
d2h Customer Care's response, Apr 4, 2019
Verified Support
Dear Sushma,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
MY videocon d2h not working showing error E100-4 service issue from past 24 hrs, i called customer care after couple hrs got connected but they r saying we application error plz call us later. they r saying like these repeatedly plz solve my issue as soon.
My videocon customer id[protected]
Reply
d2h Customer Care's response, Apr 4, 2019
Verified Support
Dear Nagendra,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Not taking phone call and unethical behaviour
Reply
d2h Customer Care's response, Apr 3, 2019
Verified Support
Dear Customer (Dv3dev),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Sir, please change the rtn as we do not have access to old mobile number
Reply
Anaswa V Saju's reply, Mar 24, 2019
Sir please change the rtn to new no. Our current mobile number is+91 7025599085
d2h Customer Care's response, Apr 3, 2019
Verified Support
Dear Anaswa,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
I don't remember my RTN. So need to change that. I'm not able to reach to your customer service which is really very bad. Customer ID is[protected]
Reply
d2h Customer Care's response, Apr 4, 2019
Verified Support
Dear Monica,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

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