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d2h

Videocon D2H — tv channels not working after recharging

Address: Pune, Maharashtra, 411043

Dear sir / madam,
Cust id[protected] i had opted for diamond sports combo pack on 28.02.2019 in stead of hd platinum which they have not yet effected except sending message on 11.03.2019 about implementation of the same.
For last 3 days they are not providing any service in spite of sending email to them for number of times. They are not picking up telephones of their service desk ([protected]/ [protected]) since 10.03.2019. Now we want to disconnect the facility from videocon d2h and we want money refund for charging of rs.548 and the cost of dish & setup box to be refunded to company.
Please do the needful.
Thanks & regards,
Akshaykumar pole
[protected]/ [protected]
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Videocon Industries customer support has been notified about the posted complaint.
 
11 Comments

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Comments

Dear Akshay,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h
Reply
DEAR,
sir,
I had lost my registered phone no so i kindly request you
Please change my Registered phone no
Old No--[protected]
New No--[protected]
Customer id[protected]
Reply
d2h Customer Care's response, Mar 15, 2019
Verified Support
Dear Ankit,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Kindly reactivate our videocon d2h connection a/c no[protected]
at the earliest
Reply
HARI OM LOGISTICS's reply, Mar 8, 2019
Kindly reactivate our videocon d2h connection 128182630
at the earliest
HARI OM LOGISTICS's reply, Mar 8, 2019
Kindly reactivate our videocon d2h connection a/c no 128182630
at the earliest
d2h Customer Care's response, Mar 15, 2019
Verified Support
Dear Customer (HARI OM LOGISTICS),

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
d2h Customer Care's response, Mar 26, 2019
Verified Support
Dear Customer (HARI OM LOGISTICS),

Kindly provide the STB Card No. which you were using earlier for the reactivation of the connection.

Regards,
Team d2h
My ID 95507788
Pey HD channel but HD channel is not working customer not pick up my phone not reply my emails HD set top box update on 28/2/2019 but customer care is not response thanks
Reply
d2h Customer Care's response, Mar 15, 2019
Verified Support
Dear Deepak,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
d2h Customer Care's response, Mar 16, 2019
Verified Support
Dear Deepak,

As per your concern related to HD channels not coming, we would like to inform you that no HD channels are activated in your account. Moreover, you can visit our website or application if you want to make any changes in the package.

Regards,
Team d2h
Please sir.. I got a message . signal is not available on TV screen .. so please I request you solve my problem...
Reply
Sachin Rohidas Kamble's reply, Mar 6, 2019
I got a message. Signal is not available..so please resolve my problem...
d2h Customer Care's response, Mar 15, 2019
Verified Support
Dear Sachin,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Please kindly change my registration telephone number
Reply
SR Dhanush's reply, Mar 6, 2019
8179715953 its my new registration number
d2h Customer Care's response, Mar 15, 2019
Verified Support
Dear Customer (SR Dhanush),

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
Customerid.[protected]
i want to change my rmn to
[protected]
name - vasant gunjal
i am unable to get my old rmn
Reply
d2h Customer Care's response, Mar 15, 2019
Verified Support
Dear Vasant,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
Plz change my d2h rtn... Customer I'd[protected]
Old rtn [protected]
New rtn [protected]
Reply
d2h Customer Care's response, Mar 15, 2019
Verified Support
Dear Customer (Pmpi),

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
Hi.. I need to change my mobile number. it is on my mother name. My mother name is jabeen taj and our customer ID is 95465552 and register mobile number is [protected] and now i need to change it to [protected]. Please please please help me with this...
Reply
d2h Customer Care's response, Mar 28, 2019
Verified Support
Dear Suraiya,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
I'd no[protected]. Etv channel didn't active channel no 693. Pls inform [protected].
Reply
Beete Nagaraju Yadav's reply, Mar 6, 2019
Service did not active after recharge also please active etv channel s.customer I'd 205612506
d2h Customer Care's response, Mar 15, 2019
Verified Support
Dear Mr Yadav,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
d2h Customer Care's response, Mar 27, 2019
Verified Support
Dear Mr Yadav,

We would like to inform you that Add on “ETV Bouquet 1” has already been added and we have sent refresh command for channels not working related issue. Kindly share error screenshot if still issue is there.

Regards,
Team d2h
Change registered mobile number for channel choice
Reply
d2h Customer Care's response, Mar 15, 2019
Verified Support
Dear Ekta,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h

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