Videocon D2H — two time charges for reallocation

Address:	600116
Website:	www.videocond2h.com

Videocon d2h in chennai is not giving service they are money cheating beggers,

Customer name = d. Dinesh i am one of videocon d2h customer from 2015 to till the date, the complaint and the reason iam writing this mail is they are charging two times for single service,

1. Last 25th of january i have requested to change the location of d2h

2. Nobody visited till 1st of feb 2019

3.1.2.2019 evening one of your person visited and fixed the d2h.

4. After nine days today i mean (04.2.2019), your people disconnected the line suddenly and i had approched the customer care they explained that my service has been stopped due to non payable of service amount, i mean reallocated charges.
This is the response they giving to a valuable customer, my first question is without my knowledge how they are disconnecting my line first try to understand the situation of customer problem, they are disconnecting the line without intimation in my home my wife, mother, father, everybody watching tv when we are in watching important program you are disconnecting the line try to understand the people mentality
Even small children also will understand the people mentality but videocon d2h people not understanding,

My question is why your people visiting after six days for reallocation, second question without giving service charge who will go, this your service team have to think right,

I have called customer care they are telling that service man not paid the service money to them i mean to videocon,

This type of misbehaving will create the people mind to change the network

Please dont take videocon network, they are beggers