Videocon D2H — Unnecessary calls and add-on channels without consent of customer | |
I had subscribed only GOLD and KIDS ZONE for which I regularly recharge my account. Last time I had recharged with Rs 2330.00 for 6 months which was the fee for these two packages with validity till 18th or 19th June for which mail was received by me from videocon. I now see that 3 more packages have been added which I never used nor have any intention to use. My account validity has been reduced by videocon and it has expired on 27/05/2015 which is a complete surprise to me. I fail to understand how these add-on can be made by videocon on their own without any written consent from me as this involves money for which I am the sufferer. Since the add-on (STAR WORLD PREMIER HD, FREE STAR SPORTS 3 HD, USB DVR Recording) have made without my consent the charges taken by videocon may please be restored to my credit and the validity may please be extended till 18th or 19th June' 2015 as per the original plan and as received by me. I would further request that no unnecessary call should be made to me on my registered mobile number as it not only disturbs me but creates problem in discharging my official duties. This may please be treated as most urgent.
(Prajesh Chandra Mishra) Was this information helpful? | |
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