Videocon D2H — very very very bad service

Address:No:4 7th cross street bharathi nagar old perungalathur, 600063

K.Vinodh
Chennai
Videcon DTH no:[protected]
Complaint on 28th Mar 2019/30th Mar 2019

Complaint no’s;[protected]/[protected]

I am writing this email after getting no support with uncountable attempts from VIDEOCON D2H service provider. Firstly the no. provided over internet and their website is not working i.e. +[protected]. After 100+ attempts if you are lucky you get connected. I have called them infinite times in last 1 week and able to connect twice only. I have filed a complaint that my D2H is not working properly

I have issues in Videocon DTH and remote also not working ordered for a remote on 27/03/2019 till now no one has contacted and I called so many times no has given proper response. Every time I’ve called to the customer care number busy either system not working. No proper response from any one. One service engineer called and I told the issues and asked for remote he is not responded properly, he told that you have to contact customer care I’m not responsible for that.

On 30th Mar 2019 I called to the customer care he told that your problem will solved with in 8 hours of time till now no one has

Phone charges more than 100rs s
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Videocon Industries customer support has been notified about the posted complaint.
Complaint comments 

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Dear K.Vinodh,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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