[Resolved] Videocon d2h — videocon d2h dish

sathya narayanan b

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu
Website:	www.videocond2h.com

Cheating the customer by placing someones setup box and not giving a proper response. Even after a several followup with the customer care.

Before 1 month my setup box went through some problem and channel did not come. So i informed customer care and they changed the setup box and said within 2 hours the channels will be live. But after 24 hrs also channel did not start. Then again i complained to the customer care then a technician came and said it cannot be changed and it should again be informed to the customer care. A customer is been ill treated and never been answered in a proper way and should run behind the customer care and also when asked to the technician he answers in a irresponsible way saying i cannot do anything go contact customer care. If so then why is this product sold been available in INDIA. and for sure i wont recommend anyone for videocon from now. my customer id[protected]

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Jun 29, 2018

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

May 17, 2018

Videocon Industries Customer Care's response Dear Sathya,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team

Verified Support

May 20, 2018

Videocon Industries Customer Care's response Dear Sathya,

We request you to provide a brief description of your query to help you better in this regard. If you have any further queries, please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team