[Resolved]  Videocon D2H — videocon d2h has cheated me.

Address:

500039

I am user of videocon d2h, my customer id is[protected]. I have shifted my home so i called them for relocation and for that they took 3 days to send service engineer after so many call to customer service. And at last he cam and d2h connection goy installed i paid 160 rs to that guy as service charge and he told me to recarge you account with 400 hundred as it will get deducted by videocon d2h for relocation charges. Ok i recharged d2h. They deducted it from my account and my d2h service got stopped.
I am calling those guys from last 10 days regarding disconnection of my videocon d2h. Every time i call them they raised a complain and nothing has been done till today. Sometime they keep on hold and just disconnect the call. Worst service.
Again i started doing recharge to my d2h, i have done almost 500 to 600 rs recharge. When i call to customer care they are telling me that "sir you have been charged twice for relocation, that is instead 400 you have been charged 800". That's what i am not understanding that you guys only telling me that i have been charge double then why the hell you are taking so mucj time to start my service by refunding my amount.
Seriously if there is any one who can listen to consumers plea then it will be very grateful.in 2019 also this guys are doing such cheap tricks. Hell with videocon. I am regretting that i choose such a bad service provide videocon.
Never ever will suggest this videocon d2h service to anyone.

Please take some action against videocon.

Note: first of all change all the employees in videocon d2h customer care or just close that worst, irresponsible, stupid customer care.
Thank you.