Videocon D2H — videocon d2h installation

Address:Thane, Maharashtra, 421201
Website:www.videocond2h.com

I am unable to understand how come in the largest democracy a citizen is unable to choose a dth of his choice.
I live in khambalpada, dombivli east which comes under smartcity project.
I recently purchased full hd television to enjoy full hd channels.
The local cable operator den doesn't provide hd channels in dombivli region yet.
Hence i was forced to book a dth.
I recently booked a videocon d2h hd set-top box.
Now after the payment, i received a call from a technician that my area is cable violent area & he cannot come.
I requested him as the order was paid online beforehand.
Then he asked me to pay him rs.500 extra for the installation though the company claims it to be included in dth cost o rs.2020
I cannot understand why these big companies cannot take police help or protection from this injustice inflicted upon them by cable operators.
As an independent user, i should be able to watch what i want to watch & not forcibly cable.
& i request the cable operators to be competitive with all other players & let the consumer decide and choose their own choice.
I request you to take some serious action on this.
I filed a complaint today whose complaint no is[protected]
Was this information helpful?
No (0)
Yes (0)
Videocon Industries customer support has been notified about the posted complaint.
Dec 03, 2017
Gulab Bharati's response
Change my a/c name please sir I hope u will change my name.a/c number is 81540083
Complaint comments 

Comments

Sir please change my d2h a/c name and my a/c number is81540083.
Videocon Industries Customer Care's response, Dec 8, 2017
Dear Gulab,

Please email us at [email protected]. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team
I dont have Old RTN .so please change it to new .
Old RTN: [protected]
New RTN: [protected].
Please change it as soon as possible.
Contact:[protected]
Videocon Industries Customer Care's response, Dec 8, 2017
Dear Rpprabha,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    d2h
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    3327
    Pending
    0
    Resolved
    1436
    d2h Phone
    +91 97 8189 7818
    +91 91 1569 1156
    d2h Address
    Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    View all d2h contact information