Videocon D2H — videocon d2h is not migrating to the channels selected by me
Tirumalagiri, Hyderabad, Telangana, India
Prpraja1148 on Feb 19, 2019
Before 31/1/2019, New South Diamond WAS MY d2h Pack with Videcon d2h.
My customer ID:64002380 with Videocon d2h. Subsequent to 31/1/2019, videocon d2h created their own "Mera wala plan" with monthly recharge of Rs.474.36. On 18/2/2019 at 10:00 hrs I created my own pack and uploaded. I received "thank you "message after upload. Till now ( that is 12:30 hrs on 19/2/2019 the migration is nit effected. Since 18/02/2019, I called up several times to customer service but unable to contact once on18/2/2019. At that time they informed that it will be activated after one hour. Again I called up several time on 19/2/2019. I was told the same answer. I called up telenga nodal officer on[protected] as given on Videocon website. Hence This complaint.
[Feb 19, 2019] Videocon Industries customer support has been notified about the posted complaint.
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