Videocon D2H — videocon d2h - signal not available

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

This is kp soni and i am using videocon d2h from last 4 years and suddenly from yesterday i am getting an error message on my screen saying signal not available. When i called your customer service, first he asked me to wait for 15 minute to resolve this problem, but its not fixed. Then when i called today your agent told me that i need to pay rs 200 to your service enginner for his visit & 175 rs for service charge. This is absolutely not acceptable from you guys. I would never pay extra for you guys mistake and now seriously i am thinking of moving to another service provider. Please revert me back asap, before i throw away your box and dish from my house. My cust id is[protected] and my phone number is [protected].

It really hurts that i need to pay rs 375 to him for no fault of mine. I will wait till my subscription expire and would break all my commitments with videocon because of your pathetic service. Last time when i changed my home, then 650 rs charged for reinstallation. Your service is totally poor.