Videocon d2h — videocond2h

Videocon d2h — videocond2h

R Rahulcs from Nashik, Maharashtra

My customer id[protected] is d2h giving correct information or bluffing customer? Other than mandatory 100 channels by d2h, customers choice of 1 to 15 additional channels will carry rs.25/- extra and anything further ahead of 15 channels will carry re.1/- per each channel. But when i choose 75 extra channels they charge extra for 175 channels. I. E they add mandatory 100 channels with customers choice also for additional charges. Will trai will look in this matter. Was this information helpful? No (0) Yes (0)
Videocon Industries customer support has been notified about the posted complaint. Feb 05, 2019 Updated by Rahulcs My customer id[protected] is d2h giving correct information or bluffing customer? Other than mandatory 100 channels by d2h, customers choice of 1 to 15 additional channels will carry Rs.25/- extra and anything further ahead of 15 channels will carry Re.1/- per each channel . But when I choose 75 extra channels they charge extra for 175 channels. i.e they add mandatory 100 channels with customers choice also for additional charges. Will TRAI will look in this matter.
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Comments

sudheer patil

from Bengaluru, Karnataka

In Videocon d2h when we select a channels individually, for those channels adding extra as NCF+GST amount. When we call to customer they will say like till now we have this info. we don't have further update.

Please refer price break from Videocon website.

sudheer patil's reply, Feb 3, 2019

And also they will say 100 free channels are basic pack and those are mandatary

Sanjay Tannu

from Mumbai, Maharashtra

my customer ID is[protected]. from 14.03.2019 paid Chanel is not working only free Chanel are working pl do as early as possible.

d2h Customer Care's response, Mar 15, 2019

Verified Support

Dear Sanjay,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h