Videocon D2H — we are using videocon d2h dish. raised a request for new remote 6 times through call center. not delivered yet

Vinay S83

Address:

Visakhapatnam, Andhra Pradesh, 540047

We are using vidoecon d2h hd dish since 5 years and the remote is not working from two weeks. We raised a request for new remote by calling to customer care and there is no other option also. We called the call center 6 to 7 times but remote is not delivered yet. Every time we make a call to customer care they say the request is cancelled but they don't know the reason. Please do the needful.

Customer id:[protected]
Customer name:
S. Narasingarao

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Comments

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Vinay,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Nirbhay Rai

from Mumbai, Maharashtra

Kindly change my Registered mobile no. To a new number because the current registered mobile number is no longer in use.
Videocon ID[protected]
Old RMN [protected]
New RMN [protected]

Kindly change is ASAP

Thanking You

d2h Customer Care's response, Dec 12, 2019

Verified Support

Dear Nirbhay,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards