[Resolved]  Videocon D2H — Wrong recharge reversal

I want to inform you that on19 oct 2021 while recharging the Videocon d2h account of Rs 200/- I have wrongly put my old Customer ID [[protected]] instead of my Current Customer ID[[[protected]]].I request you to kindly give credit/transfer of amount to my Current Account[[[protected]]] immediately.

Find the enclosed screenshot of my transaction for your reference:
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Nov 21, 2021
Complaint marked as Resolved 
d2h customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2021
d2h Customer Care's response
Dear Gourgopal,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Complaint comments 

Comments

Dear Gourgopal,

My team tried to contact you but we didn't receive any response from your end. Kindly share an alternate number so that I can assist you better in this regard.

Thanks & regards

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