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d2h Complaints & Reviews

2.4
Updated: May 16, 2026
Complaints 3336
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1437
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d2h reviews & complaints page 13

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M
ManasiTonde
Mar 2, 2022
Resolved
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Resolved

Dear Team,

I want to inform you that on 27 May 2021 while recharging the Videocon d2h account of Rs 2796/- I have wrongly put my old Customer ID [89702334] instead of my Current Customer ID[[92908272]].I request you to kindly give credit/transfer of amount to my Current Account[[92908272]] immediately.

Find the enclosed screenshot of my transaction for your reference:
Apr 5, 2022
Complaint marked as Resolved 
d2h customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2022
d2h Customer Care's response
Dear Manasi,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards,
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    A
    Ajay Raka
    Feb 26, 2022
    Resolved
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    Resolved

    Dear Co Officer
    It is total harassment of Customer of D2H that your people keep on calling for promotional service even after saying do not call
    really shameless service
    Mar 31, 2022
    Complaint marked as Resolved 
    d2h customer support has been notified about the posted complaint.
    Verified Support
    Feb 28, 2022
    d2h Customer Care's response
    Dear Ajay,

    Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

    Thanks & regards
    Verified Support
    Feb 28, 2022
    d2h Customer Care's response
    Dear Ajay,

    Please be informed that your number has been removed from the promotional calling list and you will not receive calls anymore.

    Thanks & regards
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      P
      Pavithra Sampath
      Feb 23, 2022
      Resolved
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      Resolved

      I have complained on December 26 about wrong recharge. You guys replied and enquired over call and then you guys said will transfer the amount of rs 580 in 10 minutes but haven't transferred till now.I again updated my complaint and there is no reply.We have also again recharged and it is going to expire on April 2022.So please transfer my money to my current d2h account or else refund it back .
      Feb 25, 2022
      Complaint marked as Resolved 
      d2h customer support has been notified about the posted complaint.
      Verified Support
      Feb 25, 2022
      d2h Customer Care's response
      Dear Pavithra,

      Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

      Thanks & regards
      Verified Support
      Feb 25, 2022
      d2h Customer Care's response
      Dear Pavithra,

      I hope my team got in touch with you & resolved your concern. Do let me know if you need any further assistance in this regard.

      Thanks & regards
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        A
        ankita Deore
        Feb 20, 2022
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        On daily basis, getting call around 10 times.
        d2h customer support has been notified about the posted complaint.
        Dear Ankita,

        Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

        Thanks & regards
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          1
          121Rajat
          Feb 11, 2022
          Resolved
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          Resolved

          Sir
          Rong recharge I'd 14428602
          Correct ID[protected] sir please refund by amount 206
          Mar 18, 2022
          Complaint marked as Resolved 
          d2h customer support has been notified about the posted complaint.
          Feb 11, 2022
          Updated by 121Rajat
          Kindly help me
          Verified Support
          Feb 14, 2022
          d2h Customer Care's response
          Dear Rajat,

          Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

          Thanks & regards
          Verified Support
          Feb 14, 2022
          d2h Customer Care's response
          Dear Rajat,

          I hope my team got in touch with you & shared the required information. Kindly contact our customer care services at [protected]/[protected] for further assistance on this.

          Thanks & regards
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            M
            Mylavarapu appa rao
            from Vijayawada, Andhra Pradesh
            Feb 9, 2022
            Resolved
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            Resolved

            Address: NARASARAOPET-522601, GUNTUR DIST. ANDHRA PRADESH, INDIA

            Subscriber Name: Mylavarapu appa rao
            VC No: [protected]
            Mobile: [protected]
            Concern: Any Other Concern-Email

            Description: Sir, As per the d2h infinite app I have recharged rs.2984/-
            on 4-2-22 for 12 months plus bonus days. d2h app displayed that validity
            till[protected]. But actually it is showing on TV screen valid till
            [protected] only. So there is a loss of 90 days nearly. please look into
            the matter and do needful. We believe in your d2h infinite app. if it is
            not properly working, dont misguide the customer. Now i request you to
            please add the days which I lost.
            Awaiting for your early action.
            I have requested so many times toadd no. of days free as per yearly subscription but not added till date.
            This happend as d2h have not disabled the old id no./vc no. as it is not in use. so by default my money transfered to old id no. When requested they said they will not disable the old ID/VC NO., so the amount credited to old no. instead of ID/VCNO.
            Now i request you to inform the d2h authorities to avail the facility of free days for yearly subscription
            dt.27th of March 2023 instead of 25th Dec. 2022.
            Thanks and Regards
            Mylavarapu Appa rao
            Contact No.[protected]
            Mar 15, 2022
            Complaint marked as Resolved 
            d2h customer support has been notified about the posted complaint.
            Verified Support
            Feb 11, 2022
            d2h Customer Care's response
            Dear Mylavarapu,

            Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

            Thanks & regards
            Dear Mylavarapu,

            I hope my team got in touch with you and shared all the requisite information. Please do let me know in case there is anything else I can help you with.

            Thanks & regards
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              S
              Sivasankarasiva
              Feb 9, 2022
              Resolved
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              Resolved

              I have recharge Rs 272 in previous wrong customer ID which has same mobile number of new customer id.I recharge on phone pe with mobile number it credit into the previous customer id which not in use.so refund my ammount to the new customer id or vc:[protected]
              Mar 15, 2022
              Complaint marked as Resolved 
              d2h customer support has been notified about the posted complaint.
              Verified Support
              Feb 10, 2022
              d2h Customer Care's response
              Dear Sivasankarasiva,

              Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

              Thanks & regards
              I have accidently recharged on wrong susbcriber ID[protected]. I want the amount 345/- to be transfered to the current account. My registered mobile number is [protected]
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                M
                Manoj Rikhadi
                Feb 8, 2022
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                Address: Chandigarh

                Refund
                d2h customer support has been notified about the posted complaint.
                Dear Manoj,

                Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                Thanks & regards
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                  S
                  SAI DEFENCE ACADEMY GROUP JAIPUR
                  Feb 4, 2022
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                  Address: VRDE , Ahmednagar
                  Website: D2H

                  Sir, im defence employee and after duty i want to see tv channel properly but d2h has not working properly, i made recharge but after recharge my HD channels not working properly
                  My videocon D2H consumer I'd number is[protected] pls do some necessary action please
                  d2h customer support has been notified about the posted complaint.
                  Dear Customer,

                  Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                  Thanks & regards
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                    S
                    SIVASAKTHI P
                    Jan 30, 2022
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                    Address: Tamilnadu
                    Website: www.d2h.com

                    Good afternoon sir madam we r using d2h from 2014 itself, 2018 they added lots of local channels like, MK TV, MK TUNES, MK TV, SUPER TV, NRS ROYAL, PEPPER, IMAYAM, TRAVEL XP Many channels they removed within in 6 month and we r asking keep on Vijay music na above mentioned channels evry we want again do the needful we r waiting d2h to do again in good form... humble request ...
                    d2h customer support has been notified about the posted complaint.
                    Dear Sivasakthi,

                    I have captured your valuable feedback regarding channel addition and will make sure it reached the right team. Feel free to contact us in you need assistance with anything else.

                    Thanks & regards
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                      M
                      MeiyappanU
                      Jan 25, 2022
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                      Address: 15/1, Ramakrishna nagar, Vellivizha colony, Puthu road, Pollikalipalayam (po), Tiruppur - 641665

                      Return my amount
                      d2h customer support has been notified about the posted complaint.
                      Dear Customer (MeiyappanU),

                      Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                      Thanks & regards
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                        A
                        Arun Balaji J P
                        Jan 25, 2022
                        Resolved
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                        Resolved

                        I want to inform you that yesterday I have recharged my d2h amt 834/- to my old customer ID[protected] instead of my new customer id. Please refund amount to
                        my account ... Thank you ...
                        Feb 28, 2022
                        Complaint marked as Resolved 
                        d2h customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 27, 2022
                        d2h Customer Care's response
                        Dear Arun,

                        Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

                        Thanks & regards
                        Dear Arun,

                        My team tried to reach you but you were not contactable. Please share an alternate number for further assistance.

                        Thanks & regards
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                          R
                          rone83888
                          from Ahmedabad, Gujarat
                          Jan 24, 2022
                          Resolved
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                          Resolved

                          Constantly called me in every 30 minutes and I continuosly declined...it seems like harassed customers...If we this issue persist I would like to switch to other D2h
                          Feb 27, 2022
                          Complaint marked as Resolved 
                          d2h customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 25, 2022
                          d2h Customer Care's response
                          Dear Customer,

                          Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

                          Thanks & regards
                          Verified Support
                          Jan 25, 2022
                          d2h Customer Care's response
                          Dear Customer,

                          Team has marked mobile number [protected] under DND list and also excluded number [protected] from all our Promotional calling data and SMS. After 48 hours, you will not receive any promotional calls and SMS.

                          Thanks & regards
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                            S
                            Saxena Anirudh
                            from MORADABAD, Uttar Pradesh
                            Jan 22, 2022
                            Resolved
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                            Resolved

                            Hii D2H
                            I have recharged platinum combo pack of my d2h on 22/01/22 for three months according to your website it's of Rs 838 but when I am tracking my account details it's showing that end of subscription is on 27 March instead of 22 April then I call at customer care from there he told me that there website is not updated so these are the wrong costs of my plan according to him it's of Rs 519 per month then I asked to refund then denied by saying sorry sir we can't help you in this unfortunately it was a wrong recharge
                            So please refund my amount so that I can recharge any other plan

                            Thankyou

                            Anirudh Saxena
                            RTN [protected]
                            Mar 3, 2022
                            Complaint marked as Resolved 
                            d2h customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 24, 2022
                            d2h Customer Care's response
                            Dear Anirudh,

                            Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

                            Thanks & regards
                            Verified Support
                            Jan 24, 2022
                            d2h Customer Care's response
                            Dear Anirudh,

                            I hope my team got in touch with you & resolved your concern. Do let me know if you need any further assistance in this regard..

                            Thanks & regards
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                              I
                              INERT GAMING
                              Jan 19, 2022
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                              Address: Kaspte wasti near radha tower vigneshwar society

                              I have recharge to this number [protected] but this number is not active anymore seen its been closed i by mistakely recharge to this number but I want to recharge to this number[protected] please help me through this and refund it
                              d2h customer support has been notified about the posted complaint.
                              Dear Customer,

                              Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                              Thanks & regards
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                                S
                                SufferedFromVideocon
                                from Karwar, Karnataka
                                Jan 13, 2022
                                Resolved
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                                Resolved

                                Address: Karwar

                                On 9th January I had paid ₹71 for utilising the services for 1 week. This payment was made to [protected]@yesbank via Google pay with UPI transaction ID[protected]. The call center is not educated enough to handle any requests by customer. They are repeating the same sentence. They informed us that minimum charge is 100 which is not true but even if it is why is the 71 rupees that I recharged not reflected. I will give the remaining 30. Inspite of calling them since last 4 days, my refund is not initiated. Even if the amount is not big, why should I keep quite as it is my hard earned money.
                                Feb 17, 2022
                                Complaint marked as Resolved 
                                d2h customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 15, 2022
                                d2h Customer Care's response
                                Dear Customer,

                                Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                                Thanks & regards
                                Dear Customer,

                                Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                                Thanks & regards
                                Galat number[protected] registration number [protected]
                                Helpful
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                                  P
                                  Pravin Govind Tare Tare
                                  Jan 11, 2022
                                  Resolved
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                                  Resolved

                                  Address: Pale boriapada dehene pin code number : 401602
                                  Website: Paytm

                                  I have done wrong recharge by paytm please give my money back : order I'd: [protected]
                                  Update refer I'd:[protected]
                                  Feb 12, 2022
                                  Complaint marked as Resolved 
                                  d2h customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 12, 2022
                                  d2h Customer Care's response
                                  Dear Pravin,

                                  Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

                                  Thanks & regards
                                  Verified Support
                                  Jan 12, 2022
                                  d2h Customer Care's response
                                  Dear Pravin,

                                  I hope that my team got in touch with you and was able to assist you accordingly. Do let me know in case you need any further assistance and I will surely look into it for you.

                                  Thanks & regards
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                                    M
                                    M kh
                                    Jan 10, 2022
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                                    Dear Team,

                                    I want to inform you that the payments for recharge of
                                    my tv dated on 9/12/2021, 16/12/2021, 18/12/2021 for the amount
                                    300/-, 4615/-, 300/- respectively. but the amount has wrongly credited to
                                    the different user with customer ID[protected] instead of my Current Customer ID[[protected]] .
                                    I request you to kindly give credit/transfer of amount to my Current Account[[protected]] immediately.

                                    Find the enclosed screenshot of my transaction for your reference:
                                    d2h customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 12, 2022
                                    d2h Customer Care's response
                                    Dear Customer,

                                    Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

                                    Thanks & regards
                                    Verified Support
                                    Jan 12, 2022
                                    d2h Customer Care's response
                                    Dear Customer,

                                    I hope my team got in touch with you and shared all the requisite information. Please do let me know in case there is anything else I can help you with.

                                    Thanks & regards
                                    Jan 17, 2022
                                    Updated by M kh
                                    My complaint is not resolved. Kindly check for the issue and give the solution.
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                                      A
                                      Asrao1
                                      from Pune, Maharashtra
                                      Jan 4, 2022
                                      Resolved
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                                      Resolved

                                      Hi customer 35381779 for Videocon d2h. Recieved 6 calls starting from 9AM . Have informed them that do not want any free service to try but still they keep on calling. Fed up to hear that I am valuable customer and the same script . Have told them politely but still they keep on calling and when told them will report them they they said we will keep on calling as valuable customer and I can go ahead and report. Really pathetic .
                                      Feb 8, 2022
                                      Complaint marked as Resolved 
                                      d2h customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 07, 2022
                                      d2h Customer Care's response
                                      Dear Customer (Asrao1),

                                      Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                                      Thanks & regards
                                      Dear Customer (Asrao1),

                                      Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                                      Thanks & regards
                                      Helpful
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                                        V
                                        Vamshikam
                                        Jan 4, 2022
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad

                                        Hello,
                                        I have been getting calls from videocon to have a recharge of 2k etc and every time, I block one number they are calling me from different number. Below are few numbers I blocked. Please do something.
                                        [protected]
                                        [protected]
                                        [protected]
                                        Please take some action against this kind of issues.
                                        Vamshi
                                        Feb 5, 2022
                                        Complaint marked as Resolved 
                                        d2h customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 05, 2022
                                        d2h Customer Care's response
                                        Dear Vamshikam,

                                        Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                                        Thanks & regards
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