Videocon DTH — service not provided

I have recharged my dth account on 2 oct.2018 with consult to coustmar care agent that time I change my monthly package from 475 to 360 .
But on dated 25th oct . Service stop by the Videocon because balance was not sufficient whenever I reachaged for one month then I registered complaint they provide complaint resolution date 28 oct.2018 time 01:37 pm. But they not resolved the issue till date my dth service is stopped from 6 days . I have multiple time call to coustmar care but they could not resolved the issue. I want to legal action against Videocon dth service provider through this fourm they mantelly harassment to me .