Videocon — Even in warranty period company refuse to repair the set on manufacturing fault

Address:

Rewa, Madhya Pradesh, 486001

I purchased a 16" led set from prakash agencies rewa on 23 aug. 2015 but after few months a problem came in panel few lines come in display and noted the complaint to customer care on 4th jan 2016. But no one is responsible for the conplaint. As yesterday(12.01.2016) talked to techician(Mr. Manohar namdeo) he said abhi tak service cneter se kuch nahi bataya. Talk to service center( shrivastava electronics, satna) when talked to him also he also said the same and told to talk to service incharge( mr. Rathod) and when talked to him he also said the same that uper ae kuch nahi aaya hai talk to service head( mr. Abdul usmaani) when talk today (13.01.2016) told that i am on leave talk to me on saturday... Nothing to say only i want to complete my set as soon as possible... I am very fed up of this kind of response.. Please do n complete my set.